I turn data into products people actually use.
Product analyst who designs and builds — I dig into the data, then shape it into products that are as insightful as they are usable.
By the numbers
Real outcomes from real work — not job titles.
Built an agent workflow that cut ticket time 5→2 min for 20 agents
Analyzed customer conversations to surface trends & pain points
Operational analysis across inbound & outbound support email
Top-ranked support engineer at Apple with the lowest handle time
Selected work
Products I built and run, then design case studies. Click any case study to see the real screens.
Waraqa (ورقة)
My own sketchbook brand, running on a store and CRM I built myself.
Waraqa sells handmade sketchbooks across Egypt, cash on delivery. I built the bilingual store (English and Arabic) on Next.js and Cloudflare Workers, used Google Sheets as a free backend for stock and orders, and hand every order to WhatsApp for confirmation. A separate CRM runs the order board, stock and unit economics. I run the brand too: products, copy and SEO.
- English + Arabic
- Cash on delivery
- Google Sheets backend
- WhatsApp orders
- Own CRM
- SEO
MiniBus Egypt
Real Cairo transit data → a live, searchable route-finder people actually use.
A route-finder for Cairo's microbus network. I collected and structured real transit data — including government PDF line data — into a fast, searchable app that helps people actually get around the city. Data wrangling, product design, and shipping, end to end.
- Real transit data
- Route search
- Deployed live
- Mobile-first
- Arabic / RTL
Who I am
I'm an MIS graduate who found the sweet spot between three things I love: making sense of data, designing clean interfaces, and building products that ship.
That combination is my edge. Most analysts can't design; most designers can't read the data. I work across all three — so I can spot the insight, design the answer, and build it. The result is work that's as useful as it is good-looking.
Based in Cairo, self-taught in design, always shipping something new.
- NowData Analyst Specialist @ RevibeDashboards, KPIs & data-driven decisions
- 2026Operations Analyst @ Shiny Smile VeneersAnalyzed 30k+ conversations; built cost-saving tooling
- 2025Support Engineer @ Apple93% CSAT, lowest handle time on the team
- 2020–22Technical Advisor / SME @ VOISPromoted for product depth & case quality
What I work with
Data & Analysis
- Data Analysis
- Data Visualization
- Dashboards & KPIs
- Google Sheets
- LLM workflows
- Process optimization
Design
- UI/UX Design
- Figma
- Adobe XD
- Photoshop
- Branding & Identity
- Prototyping
Build
- HTML
- CSS
- JavaScript
- React
- Next.js
- Three.js
GitHub Activity
Pulled live from GitHub.
Support tickets in, a one-page audit out. An LLM tags every ticket (intent, urgency, could a bot handle it) and its accuracy is measured against real labels. TypeScript + Gemini.
Cheap food in Egypt with real EGP prices. Crowdsourced, Arabic first. Cloudflare Workers + D1.
Bilingual (EN/AR) store for my sketchbook brand Waraqa. Next.js 16 on Cloudflare Workers, Google Sheets backend, WhatsApp cash-on-delivery orders.
My portfolio. Next.js 16 static site on Cloudflare Pages; the GitHub section syncs live from repos tagged portfolio.
06 — Contact
Open to freelance & full-time
Have data that should
become a product?
Let's turn it into something people actually use. I usually reply within a day.